Support
As of April 2017, StageRace is open sourced. Users of existing versions of StageRace will still need to use their hardware key, until someone creates an updated StageRace.exe
, without this requirement, based on the open source code. Until that time, users also still rely on the versions of StageRace that are offered here for download.
Documentation
StageRace comes with extensive documentation (Online Help). This documentation should be your first support resource. Also it is exactly the support that you buy with your StageRace license.
Please note this blog post if you are running StageRace on newer Windows versions.
Questions
As time permits, Totaal Software responds to questions about StageRace. This usually results in either:
- Redirection of the questioner to the support resources that answer the question;
- Giving an actual explanatory answer to the question; or
- A bug fix or the adding of a new feature being initiated.
Note: improvement ideas resulting from support questions will be handled as our sole property.
Please contact Totaal Software with your support questions.
Personal Support
Totaal Software offers personal support at a reasonable charge:
- As an operator at your event, or on beforehand as an instructor; or
- Stand-by for telephone support preceding or during your event.
Please contact Totaal Software to set up a personal support plan.